Shipping policy

We strive to ship your order as quickly as possible. However, our shipping estimates are not guaranteed or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped.

Sorry, we are unable to ship to P.O. boxes or APO addresses. All items must be shipped to a valid street address and shipping charges are based upon the shipment option you select at Checkout.

Orders will be shipped from the USA to addresses within the 48 contiguous states of the United States of America.

Most packages will be shipped via UPS (United Parcel Service). However, we may use other shipping carriers such as USPS, FedEx, UPS, or DHL at our discretion. 

Notes:

  • Your order will be shipped after your payment has been approved and/or any other necessary verification has been completed.
  • To be shipped the same day, your order must be submitted, and such approval and verifications must be completed by no later than 12 pm Eastern/9 am Pacific.
  • Shipping Methods and Rates are subject to change from time to time.

Currently, we do not ship to the rest of the world. We only ship to the 48 contiguous states of the United States.

Risk of Loss

All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Undeliverable Shipments

Occasionally, shipments to customers are returned to us as undeliverable. For example, this may happen when the address is incorrect, or the customer refuses to accept a shipment, or the carrier is unable to deliver after multiple attempts.

From the USA – If a shipment is returned to us as undeliverable, we will charge a return shipping fee as charged to us by the carrier. We will also issue a refund reduced accordingly by the package return fee, as described in our Refunds Procedures.

We will not issue you a refund if the return shipping fee exceeds the original purchase price plus the sales tax charged of the item(s) in your undeliverable shipment.